bosjudi Privacy Policy

1. Introduction

bosjudi ("we", "platform" or "bosjudi.wine") respects the privacy rights of every individual who uses our services. This Privacy Policy is an official document that explains in detail how we handle personal information collected from players, website visitors, and anyone who interacts with the bosjudi platform.

By registering an account, using any of our services, or continuing to access the bosjudi website, you are considered to have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we advise you not to continue using the platform.

bosjudi operates under international licensing and conducts its operations in compliance with data protection requirements set by regulatory authorities. This policy applies to all channels of interaction including the website, mobile applications (where applicable), and any written or verbal communication with our team.

2. Personal Information We Collect

bosjudi collects several categories of personal information to enable us to provide services safely, meet regulatory requirements, and deliver a personalised gaming experience. The information we collect includes:

a) Account Registration Information

• Full name as stated on your identity card or MyKad
• Date of birth — to verify that you are 21 years of age or older
• An active and reachable email address
• A mobile number registered in Malaysia
• Username and password (stored in encrypted form)
• Country and state of residence

b) Identity Verification Information (KYC)

In line with licensing requirements and anti-money laundering prevention, bosjudi may request identity verification documents at certain stages, including a copy of your identity card, bank statement, or proof of address. This process is known as Know Your Customer (KYC).

c) Financial and Transaction Information

• Details of the payment method used — Touch 'n Go eWallet, DuitNow, FPX, or cryptocurrency
• Deposit and withdrawal history
• Transaction records and account balance

d) Usage and Technical Data

• IP address and approximate location based on IP
• Type and version of web browser used
• Login records and session activity
• Game history and betting records
• Interaction data with the platform interface

3. Purpose of Use

The personal information you provide to bosjudi is used solely for legitimate purposes directly related to the operation of the online gaming platform. We use your data to:

• Account Management: Create, verify and maintain your player account, including the login process and two-factor authentication.
• Transaction Processing: Handle deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency securely and accurately.
• Legal Compliance: Meet KYC obligations, anti-money laundering (AML) requirements, and reporting obligations to international licensing authorities.
• Platform Security: Detect, investigate and prevent fraud, account abuse, hacking activity and any other security threats.
• Customer Support: Provide assistance via 24/7 live chat and email in Malay and English whenever you need help.
• Service Communications: Send important notifications related to your account, policy updates, transaction confirmations and relevant technical information.
• Responsible Gambling: Monitor gaming patterns to identify signs of problem gambling and apply appropriate limits where necessary.

4. Information Sharing and Disclosure

bosjudi takes a very careful approach to sharing player information. We do not sell your personal information to any party. However, there are limited situations where disclosure of information may occur:

a) Third-Party Service Providers

We work with specialist companies that help us operate the platform, including payment processors for Touch 'n Go, DuitNow, FPX and cryptocurrency, identity verification service providers, and cloud server infrastructure. These companies may only use your data for purposes we direct and are bound by strict confidentiality agreements.

b) Legal Requirements

bosjudi may disclose personal information when required by court order, licensing regulatory directive, or applicable legal requirements. In all such cases, we disclose only the minimum information necessary.

c) Platform Protection and Security

In situations where there is a serious threat to the security of the platform or other users — such as large-scale fraud or hacking attempts — we reserve the right to share relevant information with the appropriate authorities.

d) Business Transfers

In the event of any merger, acquisition or asset transfer, player information may be transferred as part of that transaction. We will notify players in advance and ensure the receiving party meets equivalent privacy standards.

5. Cookies and Tracking Technologies

bosjudi uses cookies and similar technologies to improve the user experience, maintain session security, and understand platform usage patterns in aggregate. The following are the types of cookies we use:

• Essential Cookies: Required for basic website functions such as login, session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Store your chosen settings such as language, time zone and display layout to make things easier in future sessions.
• Analytics Cookies: Collect usage data in anonymous form to help us understand how players interact with the platform for improvement purposes.

You can manage cookie use through your web browser settings. However, disabling essential cookies may affect the functionality and security of your account. Continued use of the bosjudi platform after a cookie notification is considered your consent to the use of those cookies.

6. Data Security Measures

bosjudi invests seriously in security infrastructure to protect players' personal information. The technical and organisational measures we implement include:

• 256-bit SSL encryption for all data transmission between your browser and our servers
• Passwords are stored using strong hashing methods — we cannot read your password ourselves
• Multiple-layer firewalls and intrusion detection systems
• Role-based access controls — bosjudi staff can only access data required for their duties
• Regular security audits and penetration testing
• Automated data backup procedures with storage at separate locations
• Established security incident response protocols

If a security breach involving your personal data occurs, bosjudi will notify you promptly via your registered email and take appropriate corrective action.

7. User Rights Regarding Personal Data

As a bosjudi player, you have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right to Rectification: If any of your information is inaccurate or outdated, you may request that we correct it.
• Right to Erasure: In certain circumstances, you may request that we delete your personal information, subject to data retention requirements set by law and licensing.
• Right to Restrict Processing: You may request that we limit how we process your data in certain situations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the rights above, please contact the bosjudi customer support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable timeframe.

8. Data Retention Period

bosjudi retains your personal information for as long as your account is active or as long as needed to provide services to you. After account closure, we retain certain data for periods set by licensing requirements, including:

• Financial transaction records and betting history are retained for the period set by international licensing authorities for audit purposes
• KYC documents are retained for as long as required to comply with anti-money laundering laws
• Customer support communication logs are retained to help resolve any future disputes

Once the retention period ends, data will be securely deleted using methods that ensure it cannot be recovered.

9. Child Protection and Age Restrictions

The bosjudi platform is FOR USERS AGED 21 AND ABOVE ONLY. We take this matter very seriously and have implemented strict age verification procedures during the registration process.

bosjudi does not knowingly collect any personal information from individuals under the age of 21. If we become aware that information has been collected from an individual below that age limit, we will promptly take action to delete the relevant data and close the account without notice.

Parents or guardians who become aware that their child has accessed this platform are encouraged to contact us immediately at [email protected] or via our 24/7 live chat so that prompt action can be taken.

10. Changes to This Privacy Policy

bosjudi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or technology we use. When material changes are made:

• The "Effective Date" at the top of this policy will be updated
• Registered players will receive a notification via their registered email
• A notification will also be displayed on the platform upon login

Continued use of the bosjudi platform after changes take effect is considered your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.

11. Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our Privacy Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the bosjudi platform in Malay and English

We aim to respond to all privacy-related enquiries thoroughly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to submit a complaint to the relevant licensing authority or data protection body.